Payment Policy
Effective Date: January 8, 2025

At SweetTopin, we strive to provide a smooth and secure shopping experience. Below is our Payment Policy, which outlines the accepted payment methods, billing procedures, and other important details related to payments for products purchased on our website.

1. Accepted Payment Methods
We accept the following payment methods for orders placed on our website:

  • Credit and Debit Cards: Visa, MasterCard, American Express, Discover
  • PayPal: Secure online payments through PayPal
  • Apple Pay: Quick and easy payments using Apple Pay
  • Other Payment Methods: Any additional payment methods available at checkout

2. Payment Processing
All payments are processed securely through our payment gateway. By entering your payment information, you authorize us to charge the full amount of your order, including any applicable taxes, shipping charges, and discounts, to your selected payment method. SweetTopin uses encryption technology to protect your payment information and ensure secure transactions.

3. Currency
All prices displayed on the SweetTopin website are in USD (United States Dollar). If you are purchasing from outside the United States, the final amount billed to your card may vary based on exchange rates and any foreign transaction fees that may be charged by your bank or payment provider.

4. Payment Authorization
When placing an order, your payment will be authorized but not charged until the items are shipped. If there are any issues with processing your payment (e.g., insufficient funds, declined transaction), we will notify you immediately, and your order may be canceled if payment is not successfully completed.

5. Order Confirmation and Receipt
After placing your order and completing payment, you will receive an order confirmation email with details of your purchase. This confirmation email is not an acceptance of the order but rather a confirmation that we have received your payment. We reserve the right to cancel or modify your order if there are any issues with payment.

6. Failed Transactions
If your payment fails, please check your payment details for accuracy or try using a different payment method. If the issue persists, feel free to contact our customer service team at info@sweettopin.com for assistance.

7. Taxes and Fees
SweetTopin is required to collect applicable sales tax on orders shipped within certain states in the United States. The tax rate will be calculated during checkout based on your shipping address. Any international duties, taxes, or customs fees are the responsibility of the customer and are not included in the price of the product or shipping charges.

8. Refunds
If you are eligible for a refund, the amount will be credited back to the original payment method used during the transaction. Please refer to our Refund and Returns Policy for more information on the process and timeline for receiving a refund.

9. Security and Privacy
We are committed to protecting your payment information. SweetTopin uses industry-standard encryption and secure payment processing systems to safeguard your personal and financial details. Your information is never shared with third parties without your consent.

10. Contact Us
If you have any questions or concerns about our payment methods, please feel free to contact us: