Sales Policy
Effective Date: January 8, 2025

At SweetTopin, we are committed to providing a seamless and enjoyable shopping experience for our customers. Our Sales Policy is designed to outline the terms and conditions associated with purchasing products from our website.

1. Product Availability
All products offered on our website are subject to availability. While we strive to maintain accurate stock levels, inventory may fluctuate, and items may sell out unexpectedly. In the event that an item you ordered is out of stock, we will notify you promptly and offer a suitable alternative or a full refund.

2. Pricing
All prices listed on our website are in USD and are subject to change without notice. The price of an item will be the price displayed at the time of checkout. We reserve the right to correct any pricing errors, including those related to product descriptions, prices, and promotions.

3. Payment Methods
We accept the following forms of payment:

  • Credit/Debit Cards (Visa, MasterCard, American Express, Discover)
  • PayPal
  • Other methods of payment may be available at checkout.

Payment is processed at the time of purchase. By placing an order with SweetTopin, you agree to provide accurate payment information. If we are unable to process your payment, your order will be canceled.

4. Order Confirmation
Once your order is placed, you will receive an order confirmation email with the details of your purchase. This email serves as proof that your order has been received and is being processed. If there are any issues with your order, we will contact you as soon as possible.

5. Order Cancellations
Orders can be canceled before they are shipped. If you wish to cancel your order, please contact our customer service team immediately at info@sweettopin.com or call 563-607-8321. Once an order has been shipped, it cannot be canceled, but you may initiate a return once you receive the item.

6. Sales Tax
Sales tax is charged based on the applicable tax laws of your shipping address. The total tax amount will be calculated and displayed at checkout.

7. Promotions and Discounts
We may offer promotions, discounts, or special offers from time to time. These promotions are subject to specific terms and conditions, and may have an expiration date. Promotions cannot be combined with other offers or discounts unless explicitly stated. SweetTopin reserves the right to modify or cancel any promotions at our discretion.

8. Shipping and Handling
Shipping charges will be calculated based on the shipping method selected and the destination of the order. For more information on shipping, please refer to our Shipping Policy.

9. Returns and Exchanges
SweetTopin accepts returns and exchanges in accordance with our Refund and Returns Policy. If you wish to return or exchange an item, please follow the instructions in our policy and contact our customer service team for assistance.

10. Liability
SweetTopin is not responsible for any damages or losses that occur during the shipping process. However, if an item is damaged or lost during shipment, we will work with you to resolve the issue according to our Refund and Returns Policy.

11. International Sales
SweetTopin accepts orders from international customers, and shipping fees will be applied accordingly. Please be aware that international customers are responsible for any customs duties, taxes, or import fees that may be incurred once the package reaches its destination.

12. Contact Us
If you have any questions or concerns regarding our Sales Policy or any of the terms outlined above, please do not hesitate to reach out to us: