Shipping Policy
Effective Date: January 8, 2025

At SweetTopin, we are committed to providing a reliable and fast shipping experience. Below is our Shipping Policy, which details the available shipping methods, delivery times, and important information to help you understand how we handle your orders.

1. Shipping Methods and Delivery Times
We offer different shipping options to meet your needs. Estimated delivery times for each option are as follows:

  • Standard Shipping: 5-7 business days within the United States.
  • Expedited Shipping: 2-3 business days within the United States.
  • International Shipping: Delivery time varies depending on the destination, typically 7-14 business days.

Please note that these delivery times are estimates and are subject to delays due to weather, carrier issues, or holidays.

2. Shipping Costs
Shipping charges are calculated based on the size, weight, and destination of your order. You will see the total shipping cost at checkout before completing your purchase.

  • Free Shipping: Available on orders over $50 within the United States.
  • Expedited Shipping: Additional charges apply for expedited shipping.

3. Order Processing
Orders are processed within 1-2 business days after payment confirmation. You will receive an email confirming that your order has shipped, which includes tracking information.

4. Tracking Your Order
Once your order has shipped, you will receive an email with a tracking number. Use the tracking number to track your package on the carrier’s website.

5. Shipping Restrictions

  • We ship to all U.S. states and select international locations.
  • We do not ship to P.O. Boxes with certain carriers.
  • Oversized or heavy items may require special handling, which may incur additional shipping fees. If this is the case, we will contact you directly.

6. International Orders
For international shipments, you are responsible for any customs duties, taxes, or import fees that may be incurred upon arrival. These charges are separate from the shipping cost and are the responsibility of the customer.

7. Shipping Delays
While we strive to meet estimated delivery times, unforeseen delays may occur due to reasons beyond our control, such as inclement weather or issues with the carrier. If your shipment is significantly delayed, please contact us at info@sweettopin.com for assistance.

8. Damaged or Lost Items
If your order arrives damaged or is lost in transit, please contact us within 7 days of receiving your order. We will assist you with a resolution, which may include sending a replacement or issuing a refund.

9. Contact Us
If you have any questions about our shipping policy or need assistance, please contact us: